Risk management

Claim Central Consolidated and its wholly owned subsidiaries (‘the Group’) believes good risk management practice is crucial to effectively managing operations, driving commercial outcomes and delivering investor value. Integrated risk management guides effective decision-making and enables the Group to focus on what matters, maximise opportunities and mitigate the likelihood or consequence of adverse outcomes.

Our approach to risk management has been developed in consideration of ISO 31000:2018 Risk Management Guidelines.

The Claim Central Consolidated Risk Management Framework (Framework) applies to all directors and employees of the Group and to all business activities conducted within the Group.

The Framework is the structure which supports and guides the processes by which risk is identified, assessed, managed, communicated and reported. The Framework also includes the mechanisms by which the Group articulates its commitment to risk management practices and oversees the effectiveness of those practices including the provision of assurance and continual improvement activities.

The Group approach to risk management is aligned with our core risk culture values of Respect, Acknowledgement, Openness and Transparency. Our risk culture values underpin the risk management principles upon which our Framework is based, and which are fundamental to creating and protecting value to deliver a satisfactory return to investors.

The Group is committed to the identification, monitoring and management of all material risks associated with its business activities across the company.

Robust, integrated and effective risk management is central to the Group’s broader governance and is fully supported by the Board and Executive Leadership Team. The Board and Executive Leadership Team are committed to:

  • Leading the integration of risk management into core business activities, decision-making and reporting requirements.
  • Making appropriate and adequate resources available to support and drive risk management activities.

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