Streamlining Claims Management: Wilbur’s Trailblazing Achievement

We’re excited to share a remarkable milestone within Claim Central Group‘s journey. Wilbur, our cutting-edge Claims Management Software, has been recognized as a ‘Technology Standout’ by Celent, a prestigious industry authority, in their 2024 Claims Systems Vendors report. This accolade underscores our unwavering dedication to delivering groundbreaking solutions that empower insurers across the APAC region to revolutionize their claims management processes.

Wilbur’s recent recognition by Celent is a testament to our commitment to pushing the boundaries of claims systems technology. Celent’s acknowledgment validates our relentless pursuit of excellence and our mission to equip insurers with advanced tools and solutions that redefine the claims management landscape.

Claims Management Software

Celent’s ‘Technology Standout’ Accolade 

Highlighted in Celent’s 2024 Report, Wilbur stands out among 17 APAC core claims solutions for its affordability and robust back-end configuration process. Celent commends Wilburs Claims Management Platform as the ideal choice for insurers seeking efficiency and workflow automation, particularly emphasizing its versatility across all lines of business. Wilburs takes great pride in seamless API integration, tailored to accommodate country-specific nuances, thus elevating overall functionality and user experience.

Claims System Vendors APAC

Redefining APAC’s Claims Management

Wilbur’s intuitive user interface has garnered special recognition from Celent for its organization and user-friendliness. This interface simplifies access for third-party administrators and offers seamless validation of policy numbers via API and customizable forms to capture additional information, enhancing efficiency and user experience.

Our team of experts understands the intricate challenges insurers face in claims management. With Wilbur, we’ve curated a comprehensive suite of features and functionalities designed to streamline and automate various aspects of the claims process, from submission to settlement.

Celent’s recognition inspires us to continue innovating and enhancing Wilbur’s capabilities, ensuring that insurers can access the market’s most advanced and efficient claims management tools.

Wilbur Claims Management Software

Cutting-edge Features for Enhanced Efficiency

As Claim Central Group celebrates Wilbur’s achievements, we remain committed to driving innovation and excellence across the insurance landscape. Stay tuned for more updates as we continue to revolutionize insurance technology and empower professionals with state-of-the-art solutions.

Those interested in learning more can access the full Celent Vendors Report 2024 here.

To learn more about our claims management software, Wilbur, visit 


Journey to a new home: Unveiling the heart of Sydney

Claim Central Group

Claim Central Group has found a new home in the heart of Sydney, marking a milestone in our growth journey. Our move to Pitt Street signifies a commitment to providing our team with an inspiring workspace.

A New Chapter

As we step into this chapter, our team is buzzing with enthusiasm. The energy in our new office space reflects positive momentum and anticipation for the opportunities ahead in 2024.

Sneak Peek Inside

This move is just the beginning of an exciting chapter for Claim Central Group. Keep an eye on our LinkedIn page for updates, insights, and behind-the-scenes moments from our new office.

Claim Central Group Sydney Claim Central Group Claim Central Claims Services Sydney

View the LinkedIn post here.

AUB joins as new investor

AUB and Claim Central Group

Sydney, Australia: The Claim Central Group (Group) is excited to announce the introduction of a new investor to the Group, with AUB coming on board this month, following the completion of the Group’s recent capital raising activities. 

Founder and Group CEO Brian Siemsen welcomes this opportunity to partner with a long-standing and well-regarded industry participant, noting that the funding will enable the Group to invest further in the Wilbur technology business, as well as continue to grow the Property and Hello Claims businesses across Australia and New Zealand.

The investment brings the opportunity for a strong strategic partnership between the Claim Central Group and AUB, said Mike Emmett, CEO of AUB Group (ASX: AUB), including across strata and the expansion of the Wilbur Claims Manager platform into the Austbrokers network.

Representatives from AUB will also join the Claim Central Group’s board to help drive the strategic vision for the Group.

About AUB

AUB Group Limited (ASX: AUB) is an ASX200 listed group of retail & wholesale insurance brokers and underwriting agencies operating in ~570 locations globally. Over 5,000 team members work with ~950,000 clients to place ~AUD 9.5bn in insurance premiums with local and foreign insurers.

Learn more about AUB Group here.