Ando partners with ClaimLogik to deliver New Zealand’s first digital ecosystem for property claims

Partnership set to transform the way property claims are managed for New Zealand policyholders

Tuesday, 1 August, 2017, (Sydney, AEST): Pioneers of live video claims handling and digital claims management across the Asia Pacific, Claim Central Consolidated (CCC), today announced progressive New Zealand Underwriting Agency Ando has selected ClaimLogik as the technology that will revolutionise its property claims fulfilment processes.

The partnership is part of a broader strategy for Ando to enhance its operational efficiencies, and ultimately transform the way claims are managed in New Zealand through digitalisation.

The ClaimLogik platform enables insurers, brokers, and policyholders to efficiently connect with a supply chain of assessors, insurance builders and emergency services on a single platform. The complete transparency of the claims process from customer lodgement through to finalisation, ultimately results in a better service experience for policyholders.

Claim Central Consolidated Chief Executive Officer, Brian Siemsen, said: “We are delighted Ando has selected our digital claims platform, ClaimLogik, as their technology of choice to manage their property insurance claims.

“By providing complete transparency and full line of sight for all parties in a claim, we are redefining the claims process for Ando. This will lead to a more informed claims process for brokers, and better service experience for their clients.

“The process transparency and speed of settlement that ClaimLogik provides will present Ando with a strong competitive edge in the New Zealand market,” Mr Siemsen said.

Ando Chief Executive Officer, John Lyon, said: “As an innovative and progressive insurer, digitalisation is critical. Embedding ClaimLogik into our business will allow us to deliver on our commitment to our customers, to make things faster, simpler and more convenient.”

The partnership will commence in the last quarter of 2017.